Antisocial Behaviour Officer

Description

ASA Recruitment’s client, a Public Sector organisation in Haddington, are currently looking to recruit an Antisocial Behaviour Officer, for an initial 3 month contract (with potential extensions) on a rate of £20.13/hour PAYE. This is a hybrid role with some visits to the office in Haddington.

The Role:

To actively contribute to achieving the aim of Protective Services in promoting, protecting and enhancing the health, safety and wellbeing of people living, working and spending time in East Lothian and to support Services in managing the risks associated with delivering and maintaining services in our local communities.

To effectively investigate and manage case-work in relation to complaints of anti-social behaviour in all property tenures within a geographical area and use a range of interventions to influence positive behavioural change and to initiate legal proceedings where necessary.

Responsibilities:

• Prioritise and respond to allocated complaints of anti-social behaviour in accordance with the organisation’s policies and procedures.
• Investigate Complaints of anti-social behaviour by means of obtaining evidence via interviews, statements, monitoring information and witnessing disturbances/behaviours as appropriate.
• Facilitate early interventions such as mediation, liaison with statutory and non/statutory agencies (inc. voluntary organisations) and involvement of other Community Protection Officers to influence positive change.
• Interview the perpetrators of anti-social behaviour and issue incremental warnings and other interventions as necessary in order to resolve anti-social behaviour.
• Arrange and conduct case conferences as appropriate in the resolution of anti-social complaints.
• Prepare relevant evidential paperwork for submission to Legal Services with a view to initiating court proceedings.
• Act as professional witness at court on behalf of tenants and residents.
• Engage with private landlords and letting agents to manage anti-social behaviour in private let accommodation.
• Issue Anti-Social Behaviour Notices (ASBN) where a landlord and /or letting agent is not managing the behaviour of their tenant.

Essential Skills:

• HNC or SVQ 3 in Housing or Community Safety or equivalent and/or be able to demonstrate knowledge through relevant work experience in this field.
• Full UK driving licence.
• Experience in mediation / conflict resolution.
• Experience of dealing with challenging behaviour and a vulnerable client base.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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