Housing Support Worker

Description

Accommodation Case Worker
Location: Fife-wide (Base: Kirkcaldy)
Hours: 36 hours per week
Pay Rate: £14.00 per hour
Contract: Ongoing Temporary (potential for long-term opportunity)

Are you driven to make a meaningful difference in the lives of people experiencing homelessness? Do you believe in empowering individuals to achieve independent, secure, and fulfilling futures? We’re recruiting an Accommodation Case Worker to join our client’s dynamic, Fife-wide Core and Cluster team. Based in Kirkcaldy, you’ll work closely with people who are homeless or at risk of losing their home, helping them build confidence, stability, and long-term resilience. This role offers the chance to be part of a service that champions strength-based, trauma-informed practice and is dedicated to delivering genuine, sustainable change.

Key Responsibilities

Housing Support & Management:

• Assess new referrals and identify support needs and risk factors alongside the Lead for Accommodation Services.

• Deliver tailored one-to-one support that empowers individuals to set and achieve personal goals.

• Safely support people with a range of needs, including complex or multiple vulnerabilities.

• Manage your caseload effectively, guiding individuals through transitions from temporary to more permanent housing.

• Maintain accurate case notes, documentation, and outcome data to ensure quality and compliance.

• Assist clients with occupancy paperwork, Housing Benefit applications, and tenancy-related tasks.

• Promote tenancy sustainment, positive routines, and adherence to accommodation standards.

• Work closely with colleagues and partner agencies to ensure coordinated, person-led support.

• Participate in the rota to maintain safe, consistent service delivery.

What We’re Looking For

• Experience in a client-facing role within housing, social care, or community support

• Experience supporting people with complex needs such as trauma, mental health, substance use, or learning difficulties

• SVQ2 in a relevant field (or working towards)

• Understanding of homelessness and its wider social causes

• Ability to manage a caseload and write clear, objective case notes

• Strong communication, relationship-building, and problem-solving skills

• Ability to maintain professional boundaries and manage challenging situations

• Full UK driving licence with access to a vehicle (business insurance required), or the ability to travel throughout Fife

Apply Today

If you’re passionate about ending homelessness and supporting people to build the lives they want, we’d love to hear from you. Join a forward-thinking team where people are truly at the heart of every decision and every success story.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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