IT Support

Description

Our client a large public funded organisation are looking for ambitious IT support staff to assist them with first and second line support issues.

The successful candidates will be in the vanguard of this organisations extensive IT support service and will be seen as an integral part of the team.

Duties Include:
· Being the first point of contact for any IT issues within the organisation ensuring that all details of the problem are properly logged
· Carrying out investigation and repair of any issues raised or forwarding the issue to an appropriate department
· Managing case load of faults ensuring that all are followed through and resolved to a suitable conclusion

Candidate:
· Technical knowledge of IT systems ideally as a first or second line support in a large networked environment.
· Experience of supporting remote users and their equipment which includes but not limited to smartphones/tablets and laptops
· Fully conversant with all Microsoft applications including Microsoft Windows 10.

On offer
· Competitive daily rate
· 37.5 hour working week
· Remote working
· Holiday accrual

This is an excellent opportunity to work at the coal face of this prestigious organisations IT infrastructure and support and would be a real positive addition to anyone’s CV

If you are interested this exciting opportunity then please apply online today with an up to date CV and we will contact you ASAP.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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