Senior User Researcher

Description

ASA is working with a major public sector client and are currently looking for a Senior User Researcher with experience in planning and executing field and lab based user research according to business and project needs.

In this role you will be responsible for:
· Ensuring that research findings are robust, actionable and suited to the overall aims and objectives of the project by advising on choice and application of appropriate user research methods and tools.
· Facilitating the inclusion of different types of users in appropriate research activities
· Undertaking development and assurance of ethics and consent processes; supporting the development of privacy and equalities impact assessments
· Advocating for accessibility, assisted digital and inclusive design practices and help teams design and deliver accessible services that work for all users
· Supporting teams to continually improve their understanding of and engagement with users
· Providing actionable insights to support design decision making
· Participating in and supporting programme and project assurance activities

To be successful in this role you will need:
· Significant experience of conducting user research, ideally in a public sector setting
· Experience in leading the design and delivery of a wide range of inclusive user-centred design research including:
o Negotiating/ agreeing research proposals/ plans
o Delivering relevant research activity, including recruitment of participants and running user sessions
o Delivering actionable insights from user research
· Experience working in an User Centred Design setting and Agile working practices
· To be able to communicate research approaches and insights effectively to stimulate conversation and collaboration and enable the project team to agree priorities

This role offers a secure 6 month contract, with the potential to extend up to a maximum of 23 months, working 37 hours a week Monday to Friday for a large business in the public sector in the Central Belt.

If you are looking for an opportunity in the public sector and this role sounds right for you then please apply today with an updated copy of your CV.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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