Operations Adminstrator

Description

Do you want to be involved with helping people live an independent life in Scotland? Would you like to be part of a friendly team with inspirational values?

ASA Recruitment are looking for an Operations Administrator to work for a large public sector organisation to provide comprehensive administrative and secretarial support in their office in Livingston.

Main Duties:

· Provide an excellent telephone response service and offer guidance or direct calls as appropriate
· Pro-actively engage with and provide information to all relevant contacts
· Manage all incoming and outgoing mail
· Prepare statistical information on telephone and email enquiries and distribute to management team
· Collate and distribute committee papers as required
· Maintain effective file management in line with GDPR
· Support the Operations Manager with ad hoc admin projects as well as booking travel and accommodation

Essential Criteria:

· Educated to at least SVQ 4 (SCQF8) level or relevant equivalent experience
· Good level of experience within a similar role including experience in customer relations
· Excellent customer service skills and telephone manner
· Previous experience of data entry and administration
· Detail oriented with attention to accuracy
· Confident in managing and completing tasks to deadlines
· Self-motivated
· Ability to work independently and as part of a team
· Well-honed organisational, planning and time management skills
· Awareness of equality and diversity issues, in particular disability
· PC literate including Word, Excel and databases
· Experience in working with vulnerable groups of people would be advantageous

This role is initially a 6 month contract with the potential to extend. Paying £10.05 – £11.17 per hour depending on experience.

If you are interested in this Operations Administrator role, please click the link to apply today! We look forward to receiving your application.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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