Housing Options Officer

Description

Looking for your next career move?
ASA Recruitment are currently recruiting for Housing Option Officers on behalf of a Public Sector client based in Fife. Good housing impacts on so many aspects of our daily lives.

Working as part of a busy team your responsibilities will include:

To deliver enhanced housing options advice and provide case management support to prevent homelessness.
To assess needs and make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing, which meets their requirements.
To undertake housing allocations, housing list management and voids management and deliver devolved, high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the client’s housing stock.
There will be a customer led, housing options approach with the team engaging with customers within their own homes, offices and other locations as necessary.

What you will need to succeed

Educated to SCQF level 7, which includes HNC or Advanced Highers or equivalent in housing or related discipline
Ability and commitment to complete qualification in Housing Advice Law SCQF level 7
Knowledge of housing in both the social and private rented sector and of housing options across all tenure types
Experience of providing a sensitive approach to dealing with personal information from vulnerable and challenging service users
Experience of building positive relationships and working with customers to find joint solutions (see How we Work Matters Framework – Focus on Customers)
Experience of collaborating with colleagues and other services and organisations to improve outcomes (Work Together)
Experience of managing a complex caseload (Take Ownership)
Knowledge of vulnerable groups and how to work with them.
Understanding of Housing and Homelessness legislation
Experience of working within Transfer and Allocations policies and the Common Assessment of Need
The ability to travel to various locations at short notice
Time management skill
Knowledge of Adult and Child Protection frameworks and requirements

What we can offer
Holiday entitlement and pension scheme.
An hourly rate from £14.55 to £18.44, paid weekly.
Refer a friend, £100 Love2shop vouchers.
Chance to gain experience and opportunity for future change into another role.
Opportunity to work at different venues across Scotland.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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