Assistant Front Office Manager

Description

Do you specialise in hotel Front Office or Guest Services operations?

Are you looking to work for a widely recognized brand of hotels?

Do you customer satisfaction above all else?

If the answer is yes, this could be the permanent role for you in the next step in your career!

ASA Recruitment are delighted to working alongside our hugely successful and high profile client based in Glasgow to find a talented Front Office professional.

The role of Assistant Front Office Manager is a challenging yet rewarding one with first class training and development included. As one of the very top hotels in the country, our client prides themselves on world class service and guest retention to ensure continued success and provide a fantastic environment for their employees.

Duties for this role include:

• Managing day-to-day operations, ensuring quality, standards and expectations are met on a daily basis
• Provide services that are above and beyond for customer satisfaction and retention
• Monitor and support progress toward Guest Service and Front Desk goals
• Communicates critical information to the Front Office staff
• Handles guest problems and complaints effectively

In return, our client will offer:

• A Salary of up to £23,000 per annum
• Ongoing training and development for a clear route of progression
• Fully paid holiday entitlement
• A healthy work/life balance

To apply for this fantastic permanent opportunity please apply online and we will be in touch!

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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